Terms and conditions

Starlite Universe Privacy Notice

Starlite Universe is aware of the level of importance of how we handle and share your private information. We appreciate the trust you place in us so that we handle it with due rigor and precaution. This notice specifies the privacy policy of Starlite Universe. By visiting www.starliteuniverse.com or using any of our services you accept and consent to the practices described in this Privacy Notice.

Personal Information

All the personal information given that the user gives us or is collected through Starlite Universe will be handled mainly by Starlite Online S.L.U., the entity responsible (from this point forward Starlite Universe) has the following NIF B-87684429 and domicile in Madrid C/José Abascal nº 44, 6º.

What personal information does Starlite Universe collect from its clients?

The personal information we collect from our customers helps us personalize and continually improve your purchases at Starlite Universe. In general, we use the information to manage orders, deliver products and offer services, process payments, contact you regarding orders, products, services and promotional offers, update our records, maintain your account in Starlite Universe, Display contents and to recommend products and services that may be of interest to you. We also use this information to improve our store and our platform, as well as to prevent or detect fraud or abuse on our website, and to enable third parties to carry out technical, logistical or other support on our behalf.

The following are the type of information we collect:

  • Information you provide us: We receive and store all the information you enter on our website or that you provide us in any other way. You can choose not to provide certain information, but if you do, you will not be able to enjoy many of the features we offer you. The information you provide us is useful to respond to your requests, customize future purchases.
  • Automatic Information: Each time you interact with us, we receive and store certain types of information. For example, as many other websites do, we use cookies to collect certain information when your Internet browser accesses Starlite Universe or advertising or other types of content that are offered by or on behalf of Starlite Universe on other pages Web.
  • E-mail communications: In order to help us make the emails we send more useful and interesting, we usually receive a confirmation when you open an email sent to you by Starlite Universe, in case your computer supports this type of chores. In addition, in an effort to avoid sending unnecessary messages to our customers, we compare our customer lists with those we receive from other companies. If you do not wish to receive further emails or notifications from Starlite Universe, please adjust your e-mail subscriptions and notification preferences by accessing “My Account”.
  • Information collected from other sources: We may receive information about you from other sources, and add it to our account information.

Your Rights

Starlite Universe as responsible for the handling of information, agrees to respect the confidentiality of your personal information and guarantees the execution of the access, rectification, cancellation and opposition by means of a letter addressed to the address of the person responsible mentioned above or through an email sent to customer.care@starliteshop.com, in both cases they shall admit a valid document proving your identity. In the event that you decide to exercise these rights and you provide us with your personal information via email, we would be grateful if such email or communication stated the circumstance in which he/she has decided to exercise the Rights of Access, Rectification, Cancellation and Opposition.

Assignment of personal data

Starlite Universe may assign and7or communicate the personal information you have provided to companies in their business group (Starlite Group) for business related purposes of such companies, for the sale and promotion of their products and/or events. We understand that by registering and providing us with your personal information through this website and other services managed by Starlite Universe, you expressly authorize us to make such communications and/or assignments to those companies belonging to Starlite Group. In addition, Starlite Universe may have to assign and/or communicate your personal information to third parties in the following cases: (i) third parties who help you deliver our products or provide our services to you, (ii) when Starlite Universe has a legal obligation to do so, (iii) in connection with the sale of a business or the assets of Starlite Universe.

By writing to the email address customer.care@starliteuniverse.com or postal address: Starlite Universe- C/José Abascal 44 6th floor 28003 Madrid, you may exercise your rights of access, rectification, cancellation and opposition.

Security of your personal information

Starlite Universe is committed to ensuring that the information you provide is secure. In order to prevent unauthorized access or disclosure, we have put in place appropriate physical, technical and management procedures to safeguard and secure the information we collect online.

We use various security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure.

While Starlite Universe uses due diligence to ensure the privacy and integrity of the information you provide, it cannot be guaranteed that all data transmission over the Internet is 100% secure. Accordingly, while we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us or our products or services online, and you do so at your own risk. Once we receive your transmission, we use our best efforts to ensure your security in our systems.

Veracity and authenticity of the data provided

You hereby warrant that the personal information provided is true, accurate, truthful and authentic and undertakes to notify you of any change or modification thereof. Any loss or damage caused to the site or to the responsible person of the website or to any third party through the communication of erroneous, inaccurate or incomplete information will be the exclusive responsibility of the user.

Spanish Agency for Data Protection

For more information on the protection and privacy of your personal data, please visit the website of the Spanish Agency for data protection: www.agpd.es. There is a file registered in the AEPD, as well as a postal address (Starlite Universe, C / José Abascal 44, floor 6, 28003-Madrid), for the exercise of the rights that are included in Law 15/1999, Of 13 December, on the Protection of Personal Data, and its regulations of development.

Modifications to this Privacy Statement

Our Privacy Statement may change over time, so please be advised that any changes to this statement will be posted on this page.